Terms of service

Terms of Service

Last updated: July 18, 2026

These Terms of Service govern your access to and use of the Elemintek website, products, and services. By visiting this website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

1. Store operator and contact information

Elemintek is operated by Metacore Tech, a California corporation.

California entity number:
B20250095756

Registered business address:
701 E Garvey Ave, Suite 339
Monterey Park, CA 91755
United States

Email:
help@xmsy-aftersales.info

Phone: 5054025118

2. Eligibility and account information

You must be at least the age of majority in your place of residence, or use the website with the involvement of a parent or legal guardian. You agree to provide current, complete, and accurate information when placing an order. You are responsible for safeguarding any account credentials and for activity conducted through your account.

3. Products and website information

We make reasonable efforts to describe products accurately. Colors, textures, and proportions may appear differently because of screen settings, photography, manufacturing batches, or manual measurement. Product specifications, materials, sizing, care instructions, availability, and images may be updated without notice. Please review the product page and size information before purchasing.

We do not claim affiliation with or endorsement by any third-party brand unless that relationship is expressly stated and supported. Trademarks and brand names belong to their respective owners.

4. Prices, taxes, and charges

Prices are shown in the currency displayed on the website and may change without notice. The price charged is the price shown at checkout when the order is submitted, subject to correction of obvious errors. Shipping charges, taxes, customs duties, and other applicable charges will be shown at checkout when collected by us, or may be assessed separately by the relevant authority.

5. Orders and acceptance

An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been accepted. We may refuse or cancel an order before shipment for reasons including unavailable inventory, payment authorization failure, suspected fraud, incorrect pricing or product information, shipping restrictions, or violation of these Terms. If we cancel an order after payment, we will refund the amount collected for the cancelled item or order to the original payment method.

Please review your shipping address and order details carefully. Contact us promptly if a correction is needed. We cannot guarantee changes or cancellation after processing has begun.

6. Payment

Payments are processed by third-party payment providers. You represent that you are authorized to use the payment method submitted. We do not ask customers to send complete payment card details by email. Payment processing may be subject to additional terms and security checks imposed by the payment provider or card issuer.

7. Shipping and delivery

Processing times, shipping destinations, delivery estimates, tracking information, and related conditions are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, public holidays, incorrect addresses, or events outside our reasonable control. Please contact us if tracking indicates a delivery problem.

8. Returns, exchanges, and refunds

Eligibility, time limits, item condition requirements, exclusions, return instructions, and refund processing are governed by our Return Policy. Do not send a return to our registered business address unless our customer support team has first provided written return instructions and the approved return address. Unauthorized returns may be delayed or refused where permitted by law.

9. Promotions and discount codes

Promotions and discount codes may be subject to separate conditions, expiration dates, product exclusions, minimum purchase amounts, and usage limits. Unless stated otherwise, promotions cannot be combined, exchanged for cash, or applied retroactively. We may cancel or correct a promotion affected by error, fraud, or abuse.

10. Acceptable use

You may not use the website to violate any law, infringe intellectual property or privacy rights, transmit malicious code, attempt unauthorized access, interfere with website operation, scrape or copy content through automated means without permission, submit false information, impersonate another person, or engage in fraudulent or abusive activity. We may restrict access or cancel affected orders where reasonably necessary to protect customers, the website, or our legal rights.

11. Intellectual property

Unless otherwise stated, the website design, text, graphics, logos, photographs, product presentation, and other content are owned by or licensed to Metacore Tech and are protected by applicable intellectual property laws. You may use the website only for personal, non-commercial shopping purposes. No content may be reproduced, distributed, modified, or exploited without prior written permission, except as allowed by law.

12. Third-party services and links

The website may use or link to third-party services, including payment processors, analytics providers, social platforms, and shipping carriers. We do not control third-party websites and are not responsible for their independent content, availability, or privacy practices. Your use of a third-party service may be governed by that provider's terms.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that information may be processed as described in that policy and as necessary to fulfill orders, provide support, prevent fraud, and comply with law.

14. Disclaimers

To the fullest extent permitted by law, the website and services are provided on an "as available" basis. We do not guarantee that access will be uninterrupted, error-free, or free from every harmful component. Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

15. Limitation of liability

To the fullest extent permitted by law, Metacore Tech and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law. These limitations do not apply where prohibited by law or to liability that cannot legally be limited.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold Metacore Tech harmless from third-party claims, losses, or reasonable costs arising from your unlawful use of the website, your material breach of these Terms, or your infringement of another person's rights.

17. Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. This provision does not deprive consumers of mandatory protections available under the laws of their place of residence.

18. Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

19. Changes to these Terms

We may update these Terms to reflect changes to our services, operations, or legal obligations. The revised version will be posted on this page with a new "Last updated" date. Changes apply prospectively unless applicable law requires otherwise.

20. Contact us

Questions about these Terms may be sent to help@xmsy-aftersales.info. Please include enough information for us to understand and respond to your request.