Contact Us

Contact Us

If you have questions about an order, product, payment, delivery, return, or refund, please contact our customer support team.

Store name:
Elemintek

Business operator:
Metacore Tech

California entity number:
B20250095756

Registered business address:
701 E Garvey Ave, Suite 339
Monterey Park, CA 91755
United States

Email:
help@xmsy-aftersales.info

Phone: 5054025118

We aim to reply within 2 business days. Response times may be longer on weekends and public holidays.

When contacting us about an order, please include your full name, order number, the email address used for the order, and a brief description of the issue. Please do not send passwords or payment card details by email.

Important return information

This is our registered business address. Do not send returns to this address unless our customer support team has first provided written return instructions and the approved return address. Please review our Return Policy before sending any item.