Shipping Policy

Thank you for shopping with us. Please review the following information to understand how your order will be processed and shipped.

Order Processing Time

• Orders will be processed and dispatched within 24 business hours after successful payment confirmation.
• Please note that processing times may be extended during peak seasons, holidays, or periods of high order volume.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Estimated delivery time is 7–20 business days after the order has been shipped, not from the purchase date.
• Delivery times may vary depending on your location, customs procedures, and carrier delays.

Shipping Fees

• Shipping fees will be calculated at checkout based on your destination and order details.
• We do not display or guarantee specific shipping costs on our policy page.

Shipping Confirmation & Tracking

• Once your order has been shipped, you will receive a confirmation email containing your tracking number.
• Depending on the carrier, tracking updates may take 1–3 business days to appear.

Incorrect Address or Delivery Issues

• Please ensure that all shipping information provided at checkout is accurate and complete.
• We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
• Any additional fees resulting from address changes or redelivery attempts may be the customer’s responsibility.

Customs, Duties & Taxes

• International shipments may be subject to customs inspections and import duties or taxes imposed by the destination country.
• Any such charges are the responsibility of the customer.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us immediately at help@wizont.com with your order details so we can assist you in resolving the issue.